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All relevant operating data is transmitted to the Dieffenbacher Service Center
in real time via portable satellite stations, digital network (ISDN), internet
or mobile phones (GPRS-standard) to be analyzed there. Direct access to the
system software and dialog with the customer enable our service specialists
to take immediate action for troubleshooting.
Advantages:
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Cost reduction by increased availability and lower personnel expenditure |
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24-hour service stand-by |
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Short reaction times by quick service |
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Technological support |
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Transparent processes |
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Usable worldwide |
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